Care Assistant

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Reporting to: Deputy Home Manager/Person in Charge
Job purpose: To assist in the provision of care and work as part of the team to achieve required standards. To ensure Service Users retain their dignity and individuality. To be involved in the general activities of the Care Centre. To maintain a safe and secure environment for Service Users, Staff Members and Visitors.

Skills, Knowledge & Qualifications


  •  Genuine interest in working with the relevant Service Users group
  •  Ability to communicate effectively at all levels
  •  Team player
  •  Ability to work on own initiative


  • Previous experience of working with the relevant Service User group
  • NVQ Level 2 in Care

Main responsibilities

  • Ensure the highest possible levels of care are maintained by supporting and assisting Service Users when required with all aspects of daily living
  • Assist Clients in all aspects of their care needs, e.g. physical, emotional and spiritual. Provide supervision and attention when needed, ensuring Service Users retain their comfort and dignity
  • Pay particular attention to assisting Service Users who have limited mobility, or physical, learning difficulties making the best use of aids provided
  • Closely monitor Service Users who may be confused and/or who have behavioural problems
  • Assist in the promotion of continence
  • Observe care planning needs for Service Users and completed daily records as instructed and in line with the Company’s policies and procedures
  • Answer Nurse Call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly
  • Report on well-being of Service Users
  • Carry out regular checks on Service Users at intervals determined by senior Staff Members
  • Assist Service Users who need help during meal times, be aware of swallowing difficulties, dietary requirements etc. Assist with servicing of food/drinks as requested/required. Wash up as requested/required
  • Escort Service Users travelling to and from the Care Centre e.g. on social outings, hospital visits etc


Bromford Lane Care Home

28 Fairholme Rd, Birmingham, B36 8HP

Telephone: 0121 322 0910

Email Address:

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