Support Workers

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Hall Lane Supported Living is located within the Willington Care Village in Crook, County Durham. We have a range of purpose-built bungalows and flats that are designed so that you can live independently with minimum care and support. This service is available to both younger and older adults who have learning or physical disabilities, mental health and sensory impairment needs.

We are looking for support workers to join our team!

Main responsibilities:

  • Ensure the highest possible levels of care are maintained by supporting and assisting Residents when required with all aspects of daily living
  • Assist Residents in all aspects of their care needs, e.g. physical, emotional and spiritual
  • Provide supervision and attention when needed, ensuring Residents retain their comfort and dignity
  • Observe care planning needs for Residents and completed daily records as instructed and in line with the Company’s policies and procedures
  • Assist in framework of social activities by interacting with Residents and helping them continue with hobbies and activities in the Care Centre
  • Answer Nurse Call system, giving assistance as required
  • Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly
  • Report on well-being of Residents
  • Carry out regular checks on Residents at intervals determined by senior Staff Members
  • Clean and maintain equipment used by Residents and Relatives e.g. wheelchairs, hearing aids, spectacles etc
  • Assist Residents who need help during meal times
  • Escort Residents travelling to and from the Care Centre e.g. on social outings, hospital visits etc


  • Ability to communicate effectively at all levels
  • Team player
  • Satisfactory Policy Check and check against the PoVA list
  • Ability to work on own initiative


  • Previous experience of working with the relevant Service User group
  • NVQ Level 2 in Care

Hall Lane Supported Living

Willington Care Village, Hall Lane, Willington, Crook, DL15 0PR

Telephone: 01388 745 051

Email Address:

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